BOSTON (CBS) – A possible glitch in a computer system upgrade was causing major problems nationwide with the Electronic Benefits Transfer System on Saturday, as a countless number of shoppers found themselves stranded at the register.
Reports from around the country began pouring in around 9 a.m. on Saturday that customers’ EBT cards were not working in stores.
The glitch, however, did not appear to be part of the government shutdown. At 2 p.m., an EBT customer service representative told CBS Boston that the system was currently down for a computer system upgrade.
The representative said the glitch is affecting people nationwide. She could not say when officials expected the system to be restored.
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