MSNBC’s Chris Jansing brought software expert Luke Chung onto Thursday’s Jansing & Co. to analyze the federal government’s troubled healthcare.gov website. Chung, the founder and president of software and database programming company FMS, served up a scathing indictment of the website that left Jansing reeling at certain points during the interview. [See video below the break. MP3 audio here.]
Jansing started by asking how complicated it was to get healthcare.gov up and running. Chung was very frank with her: “I don't know why they made it so complicated. This really shouldn't be that difficult.” Jansing fumbled around, talking about other countries and states that have launched similar programs before playing administration advocate:
Jansing started by asking how complicated it was to get healthcare.gov up and running. Chung was very frank with her: “I don't know why they made it so complicated. This really shouldn't be that difficult.” Jansing fumbled around, talking about other countries and states that have launched similar programs before playing administration advocate:
"[B]ut is it a little bit like comparing apples and oranges because the number of people involved in this and the number of states is so big and so much bigger than had been anticipated?"
Chung called that an “excuse” and said that his experience on the website, as an informed shopper, was awful. He added, “It is just an awful website built by people who really are specializing in getting government contracts and not necessarily delivering technical expertise.”
Jansing then started grasping at straws. As the camera zoomed in on her computer screen, she explained that earlier that morning, she had been unable to access the page that lists plans in her area, but now that page was coming up fine. That glimmer of hope led her to ask this question: “If this should have been simple in the first place, could it be simple to fix because already, just from my limited experience, this little portion of it seems to have gotten better.”
Via: Newsbusters
Jansing then started grasping at straws. As the camera zoomed in on her computer screen, she explained that earlier that morning, she had been unable to access the page that lists plans in her area, but now that page was coming up fine. That glimmer of hope led her to ask this question: “If this should have been simple in the first place, could it be simple to fix because already, just from my limited experience, this little portion of it seems to have gotten better.”
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