Carolyn Lawson, the embattled state technology executive who oversaw much of the development of Oregon's troubled health insurance exchange, has resigned for personal reasons.
It was Lawson, chief information officer at the Oregon Health Authority, who decided the state could manage the complex exchange project itself, rather than hire a private-sector systems integrator, a decision since criticized by her superiors. Lawson also was close to Oracle Corp., the California technology giant that has been blamed for doing shoddy work and repeatedly missing deadlines.
Nearly three months after the federal deadline for a functional health exchange website, Oregon's exchange has emerged as a technological train wreck and a PR nightmare. The state has paid more than $160 million and a fully functional site remains weeks -- perhaps months -- away.
State officials have been forced to spend even more money gearing up a massive system of temporary employees and contractors to manually process paper applications for health insurance.
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