Thursday, October 24, 2013

Contractor behind HealthCare.gov to testify extra testing could not have saved site

A top executive with CGI Federal, one of the contractors paid millions to create the ObamaCare website, says “no amount of testing” could have prevented the site’s problem-plagued start.
Senior Vice President Cheryl Campbell’s remarks are part of prepared testimony she will give before a Republican-led House hearing Thursday on the insurance-marketplace site. They also appear to challenge new claims by the administration that a lack of adequate testing was part of the problem.
The House Energy and Commerce Committee hearing is the first since the site’s disastrous Oct. 1  launch -- marked by crashes, slow response times and its inability to let customers make purchases.
Several contractors are set to testify Thursday, and will likely face tough questioning from lawmakers on both sides of the aisle, though prepared testimony indicates the witnesses may try to spread the blame around -- including to government officials overseeing the project. 
Prepared testimony from contractor Optum/QSSI blamed in part a "late decision" to require customers to register before browsing for insurance, which could have helped overwhelm the registration system.

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