Friday, December 27, 2013

Obamacare vs. UPS and FEDEX

Apples and Oranges, I'll give you that. But what I won't give you is dissent about overarching government solutions versus the private sector.
ObamaCare is the socialist idea of government healthcare versus private sector answers. And by that I mean a truly unfettered private sector. Not the faux 'capitalism' practiced and protected today by an unbelievable goat cluster assembly of Rules, Regulations and Law seemingly in place to prevent capitalist competition. Competition, the engine, frame, suspension, bolts and bearings of Capitalism.
This Christmas season UPS and Federal Express are enduring some bad press for missed or late deliveries. Quite the scolding going on the mainstream press. Who've never worked a day like these two do.
But what do we get when these two marvels of the free enterprise system don't live up to company standards?
Someone on the other end of the telephone whose job is to listen to you, diagnose the problem and set corrective measures in motion. Online chat access for correcting problems. An online system for tracking your package as it happens. Verifiable, actionable intelligence networking, if you will. Scanning every step of the way. Automation that rarely fails and when it does, both of these companies spring into action to make it right.
Wrong size on that pair of boots you bought? Chances are your online retailer has already set up a Return Process that's no more complicated than you putting it back in the same box it arrived in, slapping an already provided Return Address label and either calling for a pickup or dropping it off somewhere along your day.
Amazon, that amazing online wonder retailer has what must be ten divisions of Customer Service Representatives to handle any and every complaint you can produce. If you are an Amazon Prime member ($79 per annum) your Prime purchases arrive within 2 days. I've had next day delivery from time to time. That is competition at its best.

Via: American Thinker


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