Showing posts with label D.C. Health Exchange. Show all posts
Showing posts with label D.C. Health Exchange. Show all posts

Thursday, December 26, 2013

After a Month of Trying, I Still Can't Sign Up for Obamacare

After a month of trying, I still can't complete an application to join the D.C. Health Exchange. For a week, the Obamacare marketplace asked me to prove my citizenship, my daughter's existence, and my fixed address in the District of Columbia, but it would not allow me to submit the requested material.
LOG.WSmith.16-11.ObamacareLogo
That changed, slightly, yesterday when it started allowing me to submit those things, which I did, but it must now validate them via a person. Perhaps this is why Barack Obama’s staff had to physically visit the D.C. exchange in order to sign up the president for Obamacare.
It also apparently keeps losing all of my family's personal information, so I’m having to type my name, address, Social Security number, as well as a) a fixed address or b) whether I’m incarcerated or c) or whether am a member of an American Indian or native Alaskan federally protected tribe. 
And despite selecting "send me all messages via email" it doesn't actually do that—the messages just sit in my account at the D.C. exchange, which tells me when I log in that I have a message there. Which I can't read because when I click on it my computer asks me to select a program to use to access whatever it is and no matter what I select it just displays a bunch of random characters. Word, Word Perfect, Microsoft reader, and PDF are not helping with this—but why would they use that sort of program for a message like that?

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