Showing posts with label Heathcare.gov.. Show all posts
Showing posts with label Heathcare.gov.. Show all posts

Saturday, October 26, 2013

Obamacare’s Website Debacles Migrate To Paper, Phone Applications

The rollout of Obamacare to date has been, as many predicted, the case study of everything that is wrong with a mandatory government-conceived, supervised and enforced program. Ignoring for a minute the daily embarrassment the Obama administration has to face with the well-documented failings of the HealthCare.gov website which on second glance should win Obama the Nobel Price for coding in Fortran (or  Cobol), and which seems set for a full-blown overhaul that would force a delay of the mandate whether Obama wants it or not, the several million “glitchy” lines of code have become the greatest gift the GOP could have asked for. A gift, which as the saying goes, keeps on giving. Because one of Obama’s suggested loopholes has been to advise people who can’t or won’t sign up online, to do so using old-fashioned means: by paper, pen or phone. Unfortunately, that’s where the rabbit hole just goes deeper, because as Politico reports, the glitches that started on line have rapidly shifted to the world of phone and mail, as virtually every pathway of enrolling into the enforced healthcare program is now hopelessly bottlenecked, if not entirely shut.
From Politico:
With the supposedly state-of-the-art $600 million HealthCare.gov portal malfunctioning, President Barack Obama is urging Americans to go ahead and try to get health coverage by mailing in a paper application, calling the helpline or seeking help from one of the trained “assisters.”

But the truth is those applications — on paper or by phone — have to get entered into the same lousy website that is causing the problems in the first place. And the people processing the paper and calls don’t have any cyber secret passage to duck around that. They too have to deal with all the frustrations of HealthCare.gov — full-time.
Via: Phil's Stock World
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