Thursday, September 5, 2013

Obamacare Health Insurance Exchange Website Still Plagued By Technical Glitches

WHAT A SHOCKER!!!

NEW YORK, Sept 5 (Reuters) - Technical glitches still plague the display of new healthcare plans to be offered to millions of uninsured Americans starting in 26 days, including how medical charges and deductibles are listed, industry officials say.

Health insurers planning to sell policies to people who are currently uninsured, under President Barack Obama's healthcare reform, say they expect the problems will be remedied by Oct. 1, when consumers will be able to buy health insurance from state exchanges. On Wednesday, the Centers for Medicare & Medicaid Services (CMS), the lead Obamacare agency, said it was on schedule to sign final agreements with insurers between Sept. 9 and Sept. 11, allowing them to sell specific policies on the exchanges.

"Our timeline remains the same," said CMS in a statement, "and we are working to ensure that any issues are resolved before open enrollment."

Although the signing of agreements with insurers is a mere two days behind the original schedule, it led to speculation that there were serious technical snags. Late last week a conference call between the government's information technology contractors and insurance industry representatives revealed some of those problems, which centered on how information about health plans, such as charges for medical claims and deductibles, was displayed on a "preview" website, according to people with knowledge of the call.

An official from Florida Blue, a large insurer, was concerned that a health policy it plans to sell on the state's exchange would mislead customers: The preview website showed no charge at all for some medical services, rather than no charge after a deductible is met.


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