Many people signing up for health care in Florida through the Affordable Care Act have been shocked when they have to give proof of their credit score before they finish the process.
Anne Packham, one of many people licensed by the state to help people navigate the government's website, said on Tuesday that the credit check occurs so providers can make an educated decision about who to insure.
"If someone is defaulting on all of their bills they may not want to have them as part of their health plan," said Packham, the lead Navigator in Florida.
Participants with low credit scores could end up paying higher premiums, according to Packham, who said that ultimately the insurance company makes the call.
The government website healthcare.gov has regularly been bogged down, oftentimes showing users a message saying, "We have a lot of visitors on the site."
"We have a mixed bag right now," said Packham, referring to users being able to successfully navigate the site.
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