"We are now eight weeks into open enrollment. I can tell you two things, that we are definitely on track to gave a significantly different user experience by the end of this month," Sebelius said on a conference call. "But just so you all know, this isn't a magic turn on the on-switch. The experience is vastly improved each and every day.
"We are seeing more and more enrollment each and every day, very different kind of user issues. So we've added hardware. We've added software. We're continuing to work on the parts of the website that were too confusing to people. And well beyond December 1st those improvements will continue.
"We get feedback on a regular basis from user experiences. We want to continue to update this. But I would urge you and your folks on the ground to not hesitate to recommend that people go to healthcare.gov and get signed up because that experience is currently working much better, and it will continue to work much better."
In response to a question (she took only three), Sebelius said she doesn't have demographic information about who is -- and who isn't -- signing up.
"We hope to add this to our statistics very soon, but we really don't have the breakdown by age and ZIP code and area. I could tell you that the outreach efforts need to be focused on general populations in terms of likely uninsured and -- but young and healthy individuals who are in that uninsured category sometimes take the most work to get their attention and get their focus."
Via: CNS News
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