Health and Human Services Secretary Kathleen Sebelius personally apologized Wednesday for the failures of the ObamaCare website, saying during a Capitol Hill hearing that the American people "deserve better."
"Access to HealthCare.gov has been a miserably frustrating experience for way too many Americans," Sebelius said, vowing to fix the problems.
To the American people, she said, "You deserve better. I apologize. I'm accountable to you for fixing these problems."
She later said: "Hold me accountable for the debacle. I'm responsible."
The secretary faced of her biggest critics Wednesday as she testified for the first time on the troubled ObamaCare rollout -- amid mounting calls for her resignation.
"The news seems to get worse by the day," Rep. Fred Upton, R-Mich., chairman of the House Energy and Commerce Committee, said at the start of the hearing before his committee.
Not only was the secretary facing questions about the glitch-ridden exchange website, but the administration as a whole is being challenged as consumers on the individual market receive a wave of cancellation notices.
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